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You may not be able to drop in and admire our trophy case at our HQ, so we've detailed some of our accomplishments below.
To win Canon's ATSP service certification, over 80% of a business' technicians must undergo extensive ATSP training. This in-depth training helps ensure that our customers receive a high level of service and support excellence. We are proud to share with you that we meet and exceed this benchmark.
To win the Pro-Tech Service Award, independent technology dealers must meet the stringent Pro-Tech Standard set by Konica Minolta. For eight consecutive years, Cobb Technologies has been recognized as a top-performing service provider for Konica Minolta. To learn more about this achievement, read our press release.
Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Our NPS® is higher than businesses like Amazon. To all of our happy customers, thank you for your feedback. View the full breakdown of our current NPS.
Fast, friendly, and efficient service!
Don Blowers has been very helpful with his technical support. He is always available...
Amy provided my organization with excellent support today, answering all of my questions and providing the instructions needed to prevent future problems. Thanks again, Amy!
Best service best machines Always friendly, always professional always knowledgeable. I have not had a bad experience in seven years now.!!!
Starting from initial service call; every rep. was fast friendly and effective!! Even the same was the case with the Service Technician that came out!!
As an engineering firm, we are very happy with Cobb Technology's plotter and copier offerings. Professional quality prints, service, and installation. Great customer service too with quick turnaround on service calls.
I have a small Accounting Practice and work with several IT companies. By far Cobb Technologies is the best. The customer service is excellent, and the staff is very nice and always helpful. I highly recommend Cobb Technologies.
Superior customer service! These guys made our transition to our new device most simplified! Highly recommended!!
We just set up services with Cobb Technologies for our phone system. From start to finish, they have showcased nothing but professionalism.
Peter, has been an absolute delight to work with. Jason, was extremely kind and knowledgeable. Stevy, was very warm and helpful. Alex, was also extremely kind and knowledgeable with the install.
If you are unhappy with your current telephone system, consider making the switch. You will not be disappointed
Our Firm, Harris, Hardy and Johnstone has been with Cobb for about 15 years. The service is second to none and Peter Larsen is a joy to work with. Mike in service is awesome and he can fix anything. I would highly recommend Cobb for any copier/printer need.
Cobb has been our copier provider for many years. When we have an issue there is an almost immediate response. Many times they arrive before we expect them to. Their service reps are knowledgeable and gracious even when we have questions about simple things like "How do we default to color?" or even "It is defaulting to duplex, how do I fix this." I would recommend them happily.
Very thankful of Cobb Technologies. They have provided us with quality equipment. They service department is alway courtesy and knowledgeable. Our service tech is alway proficient, prompt and patient.
Clinton Jackson came in to fix our machine and was so pleasant and positive. Discovered and issue we weren't aware of and was back the next day to take care of it. Was an amazing experience. Thank you Cobb!
I've worked with Don Blowers for a couple years and he has been instrumental in the implementation process and continued support for M-Files. He continues to be the problem solver we need with any issues that come our way. Great communication and very quick to respond. I've enjoyed working with him directly!
Printers | Copiers | Scanners | Wide Format | Production Print | Managed IT Services | Business Process Management | VoIP
Aug 19, 2024 by Cobb Tech
Jul 22, 2024 by Olivia Mlincsek
Jul 1, 2024 by Steven Kadak
Jun 11, 2024 by Cobb Tech
May 29, 2024 by Natalie Fisher
May 7, 2024 by Fred Harlan
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Leveraging 625 locations across the country
RICHMOND
1000 Technology Park Drive
Glen Allen, VA 23059
(804) 515-5700
CHARLOTTESVILLE
1410 Rolkin Court, Suite 102
Charlottesville, VA 22911
(434) 975-2622
LYNCHBURG
1611-A Enterprise Drive
Lynchburg, VA 24502
(434) 237-1280
ROANOKE
7562 Hitech Road
Roanoke, VA 24019
(540) 344-1111
VIRGINIA BEACH
516 S. Lynnhaven Road
Virginia Beach, VA 23452
(757) 355-6995
NEWPORT NEWS
11842 Rock Landing Drive, Suite 125
Newport News, VA 23606
(757) 599-0900